Privacy Policy
Effective Date: May 20, 2026
Let's Geaux Refrigeration & HVAC respects your privacy and is committed to protecting the personal information you provide to us through our website, communications, and services.
Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Service address
- Billing information
- Service history
- Communication preferences
Information may be collected when you:
- Contact us
- Schedule service
- Request an estimate
- Submit forms through our website
- Communicate with us by phone, email, or text message
How We Use Your Information
We use collected information to:
- Schedule and provide services
- Send appointment reminders and service updates
- Provide estimates and invoices
- Respond to customer inquiries
- Improve customer service and operations
- Maintain internal service records
SMS & Communication Privacy
By providing your phone number, you consent to receive service-related text messages from Let's Geaux Refrigeration & HVAC, including:
- Appointment confirmations
- Appointment reminders
- Technician dispatch notifications
- Service updates
- Estimates and invoices
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
Mobile opt-in information and text messaging consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.
Information Sharing
Let's Geaux Refrigeration & HVAC does not sell personal information. Information may only be shared when necessary to:
- Process payments
- Provide requested services
- Comply with legal obligations
- Support operational software and service providers used to conduct business
Data Security
We take reasonable measures to protect customer information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage method can be guaranteed to be completely secure.
Cookies & Website Analytics
Our website may use cookies or analytics tools to improve website functionality, monitor traffic, and enhance user experience.
Third-Party Services
Our website or business systems may utilize third-party providers for scheduling, invoicing, communications, payment processing, or customer management services.
Your Rights
You may request to:
- Update your contact information
- Correct inaccurate information
- Opt out of communications
- Request deletion of certain stored information where applicable
Contact Information
Let's Geaux Refrigeration & HVAC
Website: https://www.letsgeaux.net
Phone: 225-408-3774
By using our website or services, you acknowledge and agree to this Privacy Policy.